Yearly Archives: 2013

OK, Challenge participants, let’s get down to business!

The Scenario:

A student is doing a presentation on the H.J. Heinz Co. for one of his college business classes. He needs to include some information about competitors to Heinz.

He’s concerned that his presentation will be too dull, so in order to spice it up he also wants to find:

• three products other than ketchup that the company makes
• a slogan used by the company in the past
• a list of historical facts about the company

Follow this link to complete the challenge.

Figure out the answer to the scenario below and you’ll be able to help patrons with one of the most common tech support questions we get!

The scenario:

A patron calls and says, “I checked out an ebook in OverDrive, but when I go to my bookshelf in the app it’s not there.  Where is it?”

Follow this link to complete the challenge.

Congratulations!  You are halfway through the ACLA eResource Challenge!  Here’s this week’s database challenge:

Select one of the scenarios below and compare the results of your searches between the Next Generation Catalog (NGC) and the NoveList database:

Scenario A.  Adult Reference: A patron is looking for similar reads to a fictional mystery series set in Pittsburgh that they read some time ago. Unfortunately the patron does not remember the name of the series or the author.

Scenario B.  Children’s Reference: A parent or child has just finished reading the entire Judy Moody series and are looking for something similar.

Follow this link to complete the challenge.

The Scenario:

A dad is looking for ebooks to share with his six-year-old son.  He tried browsing through the children’s fiction and nonfiction in OverDrive but found it a little overwhelming.  What would you suggest to help him effectively narrow his search results in OverDrive?

Follow this link to complete the challenge.