Apologies for not getting this out in a timely fashion. The end of year brings holidays, celebration, and, apparently, missed deadlines!
Before getting to this month’s challenge, we want to thank everyone who participated in last month’s challenge.
Forty-five of you posted your responses in the comment section. Many of them offered great tips about resources to suggest and ways to add customer service value. If you haven’t already, we recommend a quick scan through the comments. We bet you’ll find something you didn’t know!
We also have our first lucky winner, drawn at random from all the responses. A hearty congratulations go to Amy J. from Shaler!
And now, on to this month’s challenge:
A mom calls the library because she is pre-loading apps onto the iPad she is giving her daughter for the holidays. She’s pleased about all of the free downloadable resources the library offers, but she was alarmed to see a lot of racy covers on the OverDrive site. She doesn’t want her eleven-year-old daughter to have to shift through all of that just to find age appropriate options. What options can you offer her?
Post your answer and/or eResource tips in the comments below and be entered to win a prize! (Comments are moderated, so don’t be alarmed if you don’t see your comment right away.)
You can respond to challenges any time you’d like, but if you want to be eligible for a prize your comment must be submitted by the end of the week that the challenge is posted (in this case, the deadline is Friday, Dec. 12).