Reminder: Libby and Hoopla Changes Coming September 1!
What’s happening?
The Libby and Hoopla changes are going into effect Sunday, September 1, 2024 for all Carnegie Library of Pittsburgh and Allegheny County libraries. To recap, the following changes will take place:
- Reduce Libby holds from 20 to 10 at a time
- Reduce Libby borrows from 20 to 10 at a time
- Reduce hoopla borrows from 15 to 5 per month
- Require PIN authentication to the Libby sign-in process
Is there an in-depth explanation available for me to read or listen to?
A comprehensive explanation of these changes and the rationale behind these decisions can be found here.
We have a FAQ document for Staff to inform and equip you to address this topic when connecting with colleagues and patrons.
You can also check out the eChanges Drop-In Session Recording, which provides helpful insight and tips for navigating these changes.
How can I prepare my patrons for these changes?
In addition to being prepared to discuss these changes, you can provide your patrons with the handy eChanges Public Brochure and eTips updated informational handouts.
An extra tip: when you create or update library cards for patrons moving forward, make sure you mention the importance of adding a PIN. It allows them to access eResources and secures their account.
– Derek, South Park Township Library