Reminder: Libby and Hoopla Changes Coming September 1!

What’s happening?

The Libby and Hoopla changes are going into effect Sunday, September 1, 2024 for all Carnegie Library of Pittsburgh and Allegheny County libraries. To recap, the following changes will take place:

  • Reduce Libby holds from 20 to 10 at a time
  • Reduce Libby borrows from 20 to 10 at a time 
  • Reduce hoopla borrows from 15 to 5 per month  
  • Require PIN authentication to the Libby sign-in process

Is there an in-depth explanation available for me to read or listen to?

A comprehensive explanation of these changes and the rationale behind these decisions can be found here.

We have a FAQ document for Staff to inform and equip you to address this topic when connecting with colleagues and patrons.

You can also check out the eChanges Drop-In Session Recording, which provides helpful insight and tips for navigating these changes.

How can I prepare my patrons for these changes?

In addition to being prepared to discuss these changes, you can provide your patrons with the handy eChanges Public Brochure and eTips updated informational handouts.

An extra tip: when you create or update library cards for patrons moving forward, make sure you mention the importance of adding a PIN. It allows them to access eResources and secures their account.

– Derek, South Park Township Library

Continue ReadingReminder: Libby and Hoopla Changes Coming September 1!

Know Your eReaders

eReaders are one of the many innovations that have helped libraries lurch into the 21st century (along with Libraries of Things, tool lending libraries, etc). They have enhanced the digital library experience since their inception, and the landscape has drastically changed over the years. Some devices try to do it all, but those that focus on just being a reader really shine – amazing quality of life changes like being waterproof, built-in dictionaries, highlighting, dogears, and others I am sure I’m not even aware of.

The best and broadest point you can take away from this article is all the eReaders I talk about are compatible with Overdrive (Libby). I have even more detail below on the big names in the game, and what they mean for public libraries.

Made with Copilot Designer (AI)… obviously. I mean, eReaders larger than buildings? At a floating business meeting? Where are those planes going? Is this in the middle of a meteor shower?

Amazon Kindle ($99-$339)

Love them or hate them, Kindles appear to be here to stay. Once Overdrive was integrated, the Kindle became the cream of the crop as they are more responsive and faster than competitors. Though accessing titles from Libby is a bit of a process we are all familiar with at this point, Kindles remain accessible at only $99 (and often go on sale, especially around Black Friday) and easy on the eyes with the E Ink screen. There is also a Kid’s edition, though I’m personally unfamiliar.

Kobo Reader ($129-$399)

Always the bridesmaid and never the bride, Kobo has been sitting pretty in the #2 spot for some time. I just picked up a Kobo Clara BW for myself (because I cannot help being a book hipster), and I have been loving it. I do lament the absence of page up/down buttons, but I’ve swiftly gotten over that. Additionally, the seamless integration with Overdrive (you can borrow directly from your device!) is a huge bonus. It has many of the same features as Kindles – its own ebook store, adjustable brightness, highlighting, dictionaries, and the easy-on-the-eyes E Ink screen. These are often on sale ($20 off a Kobo Clara BW actually right now!), so if you can be patient just keep an eye out.

Apple iPad ($499-$999)

The iPad can do it all, especially if you cell phone is an Apple product. The iPad is as powerful as some computers, and it can be your one-stop shop for streaming, reading, texting, drawing, what-have-you. With versatility and power comes cost, though Some may gawk at the price, and rightfully so, but there are many different models at different price points (including older, refurbished models), as well as payment plans. If you are looking for more than an eReader, the iPad may be your best bet.

The one concern that consistently pops up with iPads is eye strain. LCD/LED screens cause eye strain, no ifs, ands, or buts, especially at night. E Ink is generally touted as the safer alternative, especially since it can be used with no/minimal backlight. No broad consensus exists on this, but please be aware if you already use screens a lot at work or in your personal life!

Onyx Boox ($150-$650)

A relative newcomer, Onyx is another E Ink device *but smaller.* About the size of an iPhone 15 Max, it can fit in your pocket and in your palm comfortably. The biggest draw of an Onyx is it runs on Android (though it is Android 11, an already outdated version of the system). You can install any app from the Play Store, including the Kindle app, Libby, and even Hoopla (a big drawback of Kobo and Amazon—no Hoopla titles!). Though, as we learned with the iPad, with more versatility comes more cost.

Made with Copilot Designer.

And so, there you have it. Other eReaders are out there, like the B&N Nook which miraculously still exists in this diverse and competitive market. If you have any personal favorite makes or models or advice on their use, please let me know! Email me at: smithc2@einetwork.net.

Cheers,

Cameron R.S. Smith | Cooper-Siegel Community Library

Continue ReadingKnow Your eReaders

eChanges Drop-in Sessions

We all know eBooks, eAudiobooks, and eMagazines are only becoming more popular. But the way publishers and vendors have designed their services to take advantage of this has become an issue that is impacting libraries all over the country. This is affecting us too, and we will have to adjust our Libby and hoopla holds and check-out limits to rein in rising costs later this year.  

These choices are the result of quantitative and qualitative research, and we acknowledge that patrons may be upset at the change. We are offering three drop-in sessions you can attend to learn more about the reason this is happening, what the changes are, and what you can do support patrons. A recording will also be available. 

Event details

Below are the session dates and times with links to the Teams meetings.

Tuesday, July 9: 1:00pm – 2:00pm 

Wednesday, July 10: 10:30am – 11:30am 

Tuesday, July 16: 1:00pm – 2:00pm 

Questions? Contact Hilary Lewis 

Continue ReadingeChanges Drop-in Sessions

Libby update will help prevent language confusion!

Libby’s latest update introduces a prompt to users when they borrow, place a hold, or add a “Notify Me” tag to a title in a language different from the one they have set as their app preference.

The goal of this feature is to reduce instances of accidentally borrowing or requesting books in a language they aren’t familiar with. This is especially helpful when a title’s language may not be clear from the cover image (which is often!).

If the user selects “Yes, I Can Read It” from the prompt, Libby will complete the action they were taking. If the user doesn’t want the title in that language, Libby will try to find it in the language the user speaks based on app preferences and past language confirmation prompts.

Not only will this help users to avoid checking out or requesting items they can’t read, it will also hopefully prevent library selectors from having to wade through accidental requests in other languages, and be assured that any that do come through are deliberate!

Click here to learn more about available language options for Libby.

– Heather Auman, Western Allegheny Community Library

Continue ReadingLibby update will help prevent language confusion!